Refund and Cancellation Policy

This policy was last modified on 16/11/2023

At Imagino Solutions, we are committed to providing exceptional products and services. To ensure transparency and clarity regarding our refund and cancellation policy, please read the following details carefully.

Cancellation Policy

Once an order is placed and confirmed, cancellations will not be entertained. Our products and services are typically processed immediately to ensure prompt delivery and customer satisfaction. Therefore, we encourage customers to review their orders carefully before completing the purchase.

Refund Policy

We understand that circumstances may arise that lead to the consideration of a refund. However, it is important to note that Imagino Solutions operates on a strict no-refund policy. This policy applies to all our products and services.

As our offerings are often digital or customized in nature, once the purchase is made and the product or service is delivered, no refunds will be issued. This policy is in place to maintain fairness and consistency for all customers.

Exceptions:

In some exceptional circumstances, we may consider issuing a partial refund or store credit at our discretion. This may include cases of:

• Technical issues: If you encounter technical issues preventing you from accessing or using our product or service, please contact our customer support team immediately. We will investigate the issue and determine an appropriate solution, which may include a refund.
• Incorrect Charges: In the event of an incorrect charge, billing error, or unauthorized transaction, please notify us promptly. We will conduct a thorough review and, if necessary, rectify the issue.

Contact Us

If you have any questions about our Refund and Cancellation Policy, please do not hesitate to contact us at info@imaginosolutions.com

By making a purchase with Imagino Solutions, you acknowledge and agree to abide by the terms outlined in this refund and cancellation policy.

Thank you for choosing Imagino Solutions. We appreciate your understanding and cooperation.

 

-Team Imagino